One of the primary means of assistance is through their dedicated customer care numbers.
Zenith Bank Customer Care Numbers:
ZenithDirect Hotline: You can reach Zenith Bank's 24/7 contact center, ZenithDirect, by dialing +234-1-2787000 or 0700ZENITHBANK (0700-9364842265). These lines are available for inquiries, account information, and assistance with banking services.
ZENITH DIRECT CUSTOMER CONTACT CENTER.
Email: zenithdirect@zenithbank.com
Phone: 0201-278-7000, 0904-085-7000, 0700ZENITHBANK (0700-936-4842265).
Additional Contact Channels:
Email Support: For email correspondence, send your inquiries to zenithdirect@zenithbank.com. Ensure you use your registered email address associated with your Zenith Bank account for prompt assistance.
Zenith Bank Care WhatsApp Number (ZiVA)
Interact with Zenith Bank's Intelligent Virtual Assistant (ZiVA) on WhatsApp by saving the number +234-7040004422 to your contacts and sending a "Hi" message. ZiVA can assist with various banking services, including balance inquiries, fund transfers, and more.
Internet Banking Support: For issues related to internet banking, you can contact the support team via zenithdirect@zenithbank.com or call the customer care numbers mentioned above. Additionally, visit the Internet Banking page for more information.
USSD Banking: Access your account and perform transactions using the *966# USSD banking service. This service allows you to bank conveniently without internet connectivity.
Branch Locator: To find the nearest Zenith Bank branch or ATM, use the Branch Locator feature on their website. This tool provides information on branch locations and services available.
Social Media:
Zenith Bank maintains an active presence on various social media platforms, including Facebook, Twitter, and Instagram. You can follow their official pages for updates, promotions, and additional support..
Social Media handles:
Facebook:
https://www.facebook.com/Zenithbank
Instagram: https://www.instagram.com/zenithbankplc/
Twitter: https://www.twitter.com/Zenithbank
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